Hints

Practice Dr. Katmer

Statutory insured patients - private patients and self-payers

Hints

Emergency practice

General practitioner emergency practice Bochum

The GP emergency service is responsible for all complaints that would require a visit to a GP. It begins when the normal doctor's offices close. It is organised by the Association of Statutory Health Insurance Physicians of Westphalia-Lippe (KVWL).

In all life-threatening cases such as heart attacks, traffic accidents or fainting, the emergency services are responsible and can be contacted on 112.

You can come to the GP emergency practice without an appointment.

Practice hours:

Mondays, Tuesdays & Thursdays 6:00 p.m. to 10:00 p.m.
Wednesdays & Fridays 1:00 p.m. to 10:00 p.m.
Saturdays, Sundays & public holidays 8:00 a.m. to 10:00 p.m.

Address:

St. Josefs-Hospital, Gudrunstrasse 56, 44791 Bochum


Outside of our office hours, you can reach the medical on-call service at the nationwide number


In life-threatening emergencies, dial the

112

Important telephone numbers and addresses in Bochum

Important phone number:
  • Medical emergency service: 0234 - 116 117
  • Emergency dental service: 0234 - 77 00 55
  • Ambulance ASB: 0234 - 1 92 12
  • Fire brigade ambulance: 0234 - 19 222
  • Emergency call / fire brigade: 112
  • Poison emergency number: 0234 - 1 92 40
Hospitals (in Bochum):
  • Augusta Hospital 0234 - 517-0
  • Augusta Hospital II, Bochum-Linden 0234 - 517-3
  • Bergmannsheil 0234 - 302-0
  • Elisabeth Hospital 0234 - 509 80
  • St. Josef Hospital 0234 - 509-1
  • St. Josef Children's Hospital 0234 - 509-600
  • Josef Hospital, Bochum-Linden 0234 - 418-1
  • Miners' Hospital, Bo-Langdreer 0234 - 299-0
  • Maria Hilf Hospital, Bochum-Gerthe 0234 - 8792-0
  • Center for Psychiatry 0234 - 5077-0
Bochum-Wattenscheid:
  • Martin Luther Hospital 02327 - 65-0
  • St. Marien Hospital 02327 - 807-1
Miscellaneous:
  • Emergency directory of the city of Bochum
  • Chamber of Pharmacists Westphalia-Lippe
No guarantee is given for the accuracy or completeness of the information provided. Subject to changes and errors.

Emergency data management

The electronic health card (eGK) opens up new possibilities for medical care. The plan is for doctors to store information on the health card that can be helpful in an emergency, if the patient so wishes: the emergency data.

Complaint management

Your opinion is important to us

If you were happy with us, tell others, if you weren't, tell us!

Did you experience a situation during your visit to the practice that you perceived positively or negatively and would you like to tell us about it?

Do you have a concrete suggestion for us to improve?

Would you like to praise us?

Then just talk to us - in person, by phone or by email. Get in touch with us. With your targeted feedback, you can actively contribute to our ideas and complaints management.

The complaints management system already in place at Dr. Katmer's practice was reorganized and systematized again as part of the introduction of quality management in 2019 and established as an effective tool to increase patient satisfaction. All complaints are centrally coordinated, processed, recorded and evaluated by us.

How to reach us:

"Your opinion is important to us"

Telephone 0234 357374
hausarzt@praxis-katmer.de
Bruchspitze 23, 44803 Bochum

data protection

Practice Dr. Katmer Privacy Policy

PATIENT INFORMATION ON DATA PROTECTION

Dear Patient,

The protection of your personal data is important to us. According to the EU General Data Protection Regulation (GDPR), we are obliged to inform you about the purposes for which our practice collects, stores or forwards data. The information also tells you what rights you have in terms of data protection.

1. RESPONSIBILITY FOR DATA PROCESSING

Responsible for data processing is:
Practice name: Dr. Katmer
Address (street, house number, postcode, city): Bruchspitze 23, 44803 Bochum
Contact details (e.g. telephone, email): 0234/357374 hausarzt@praxis-katmer.de
You can reach the responsible data protection officer at:
Name: Katmer, Kenan
Address: Bruchspitze 23, 44803 Bochum
Contact details: 0234/357374 hausarzt@praxis-katmer.de

2. PURPOSE OF DATA PROCESSING

The data processing is carried out in accordance with legal requirements in order to fulfil the treatment contract between you and your doctor and the associated obligations.
For this purpose, we process your personal data, in particular your health data. This includes anamnesis, diagnoses, treatment suggestions and findings that we or other doctors collect. For these purposes, other doctors or psychotherapists with whom you are receiving treatment may also provide us with data (e.g. in doctor's letters).
The collection of health data is a prerequisite for your treatment. If the necessary information is not provided, careful treatment cannot be carried out.

3. RECIPIENTS OF YOUR DATA

We will only transfer your personal data to third parties if this is permitted by law or if you have consented.
Recipients of your personal data may be other doctors/psychotherapists, associations of statutory health insurance physicians, health insurance companies, the medical service of the health insurance company, medical associations and private medical billing offices.
The data is primarily transmitted for the purpose of billing for the services provided to you and to clarify medical questions and questions arising from your insurance relationship. In individual cases, data may be transmitted to other authorized recipients.

4. STORAGE OF YOUR DATA

We will only retain your personal data for as long as is necessary to carry out the treatment.
Due to legal requirements, we are obliged to retain this data for at least 10 years after completion of treatment. Other regulations may require longer retention periods, for example 30 years for X-ray records according to Section 28 Paragraph 3 of the X-ray Ordinance.

5. YOUR RIGHTS

You have the right to receive information about the personal data concerning you. You can also request that incorrect data be corrected.
In addition, under certain conditions you have the right to erasure of data, the right to restriction of data processing and the right to data portability.
Your data is processed on the basis of legal regulations. We only require your consent in exceptional cases. In these cases, you have the right to revoke your consent for future processing.
You also have the right to complain to the competent data protection supervisory authority if you believe that the processing of your personal data is not lawful.
The address of the supervisory authority responsible for us is:
Name: Medical Association of Westphalia Lippe
Address: Gartenstrasse 210-214 , 48147 Münster

6. LEGAL BASIS

The legal basis for the processing of your data is Article 9 paragraph 2 letter h) GDPR in conjunction with Section 22 paragraph 1 no. 1 letter b) Federal Data Protection Act. If you have any questions, please feel free to contact us.

Your practice team

DATA PROTECTION

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Dr. Kenan Katmer

YOUR RIGHTS AS A DATA SUBJECT

You can exercise the following rights at any time using the contact details of our data protection officer:
Information about your data stored by us and its processing,
Correction of inaccurate personal data,
Deletion of your data stored by us,
Restriction of data processing if we are not yet permitted to delete your data due to legal obligations,
Objection to the processing of your data by us and
Data portability, provided that you have consented to data processing or have concluded a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.
You can contact the supervisory authority responsible for you at any time with a complaint. Your responsible supervisory authority depends on the federal state in which you live, work or the alleged violation occurred. A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

PURPOSES OF DATA PROCESSING BY THE CONTROLLER AND THIRD PARTIES

We only process your personal data for the purposes stated in this privacy policy. Your personal data will not be transferred to third parties for purposes other than those stated. We will only pass on your personal data to third parties if:
You have given your express consent to do so,
the processing is necessary to perform a contract with you,
the processing is necessary to fulfill a legal obligation,
the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

DELETION OR BLOCKING OF DATA

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as required by the various storage periods stipulated by law. Once the respective purpose no longer applies or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with legal requirements.

COLLECTION OF GENERAL INFORMATION WHEN VISITING OUR WEBSITE

When you access our website, information of a general nature is automatically recorded using a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about you personally.
This information is technically necessary to correctly deliver the content of websites you have requested and is mandatory when using the Internet. It is processed in particular for the following purposes:
Ensuring a smooth connection to the website,
Ensuring smooth use of our website,
Evaluation of system security and stability as well as
for further administrative purposes.
The processing of your personal data is based on our legitimate interest in the aforementioned data collection purposes. We do not use your data to draw conclusions about you personally. The only recipients of the data are the responsible body and, if applicable, the processor.
We may statistically evaluate anonymous information of this type in order to optimize our website and the technology behind it.

COOKIES

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard disk. This means that we automatically receive certain data such as IP address, browser used, operating system and your connection to the Internet.
Cookies cannot be used to start programs or to transmit viruses to a computer. Using the information contained in cookies, we can make navigation easier for you and enable our websites to be displayed correctly.
Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
Of course, you can also view our website without cookies. Internet browsers are usually set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

REGISTRATION ON OUR WEBSITE

When you register to use our personalized services, some personal data is collected, such as name, address, contact and communication data such as telephone number and email address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided that there are no statutory retention periods to the contrary. To contact us in this context, please use the contact details provided at the end of this privacy policy.

PROVISION OF PAID SERVICES

To provide paid services, we request additional data, such as payment details, in order to process your order. We store this data in our systems until the statutory retention periods have expired.

SSL ENCRYPTION

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

COMMENT FUNCTION

When users leave comments on our website, the time of creation and the user name previously chosen by the website visitor are saved in addition to this information. This is for our security, as we can be held liable for illegal content on our website, even if it was created by users.

NEWSLETTER

Based on your express consent, we will regularly send you our newsletter or similar information by email to your specified E-kenankatmer@h
To receive the newsletter, it is sufficient to provide your email address. When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers can also be informed by email about circumstances that are relevant to the service or registration (for example, changes to the newsletter offer or technical conditions).
We require a valid email address for effective registration. In order to verify that registration is actually made by the owner of an email address, we use the "double opt-in" procedure. To do this, we log the order for the newsletter, the sending of a confirmation email and the receipt of the response requested here. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.
You can revoke your consent to the storage of your personal data and its use for sending newsletters at any time. There is a link to this in every newsletter. You can also unsubscribe directly on this website at any time or let us know your request using the contact option provided at the end of this privacy policy.

CONTACT FORM

If you contact us by email or contact form with any questions, you give us your voluntary consent for the purpose of contacting you. For this purpose, you must provide a valid email address. This is used to assign the request and then answer it. Providing further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. Once your request has been processed, personal data will be automatically deleted.

USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service provided by Google Inc. (hereinafter: Google). Google Analytics uses so-called "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information on your use of the website generated through the cookie is usually transferred to a Google server in the USA and saved there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Further related services are then to be provided based on the use of the website and the Internet. The processing is based on the legitimate interest of the website operator.
You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our websites by clicking on this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.

USE OF ADOBE ANALYTICS (OMNITURE)

This website uses Adobe Analytics, a web analysis service provided by Adobe Systems Software Ireland Limited ("Adobe"). Adobe Analytics uses cookies, which are text files saved on your computer, to help the website analyze how users use the site. If a tracking data set is sent from a website visitor's browser to the Adobe data center, the server settings we have made ensure that the IP address is anonymized before geolocation, i.e. the last octet of the IP address is replaced by zeros. Before the tracking packet is saved, the IP address is replaced by individual generic IP addresses.
On behalf of the operator of this website, Adobe will use this information to evaluate the use of the website by users, to compile reports on website activities and to provide the website operator with other services relating to website and internet usage. The IP address transmitted by your browser as part of Adobe Analytics will not be merged with other Adobe data.
You can prevent cookies from being saved by selecting the appropriate settings on your browser. However, this offer would like to point out to users that in this case you may not be able to use all functions of this website to their full extent. Users can also prevent Adobe from collecting the data generated by the cookie and relating to their use of the website (including their IP address) and from processing this data by Adobe by downloading and installing the browser plug-in available under the following link: http://www.adobe.com/de/privacy/opt-out.html

ANALYSIS BY WIREDMINDS

Our website uses the pixel technology of WiredMinds AG (www.wiredminds.de) to analyse visitor behaviour
Data is collected, processed and stored from which user profiles are created under a pseudonym. Where possible and appropriate, these user profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and are used to recognize the Internet browser. The data collected, which may also contain personal data, is transmitted to WiredMinds or collected directly by WiredMinds. WiredMinds may use information left behind by visits to the websites to create anonymized user profiles. The data obtained in this way will not be used to personally identify the visitor to this website without the express consent of the person concerned, and it will not be merged with personal data about the bearer of the pseudonym. If IP addresses are recorded, they are immediately anonymized by deleting the last block of numbers.
You can object to the collection, processing and storage of data at any time with future effect using the following link: Exclude from website tracking

USE OF THE SCALABLE CENTRAL MEASUREMENT METHODS

Our website uses the measurement method (“SZMnG”) of INFOnline GmbH (https://www.INFOnline.de) to determine statistical parameters regarding the use of our services. The aim of the usage measurement is to statistically determine the number of visits to our website, the number of website visitors and their surfing behavior - based on a uniform standard procedure - and thus to obtain comparable values across the market.
For all digital offerings that are members of the Information Association for the Determination of the Distribution of Advertising Media (IVW – http://www.ivw.eu) or that participate in the studies of the Association for Online Research (AGOF – http://www.agof.de), the usage statistics are regularly processed by the AGOF and the Association for Media Analysis (agma – http://www.agma-mmc.de) to determine reach and published with the performance value “Unique User” and by the IVW with the performance values “Page Impression” and “Visits”. These reach and statistics can be viewed on the respective websites.
Legal basis for processing
The measurement using the SZMnG measurement method by INFOnline GmbH is carried out with legitimate interest in accordance with Art. 6 (1) (f) GDPR.
The purpose of processing personal data is to create statistics and create user categories. The statistics are used to understand and document the use of our services. The user categories form the basis for targeting advertising materials and advertising measures in line with interests. In order to market this website, it is essential to measure usage, which ensures comparability with other market participants. Our legitimate interest arises from the economic usability of the findings from the statistics and user categories and the market value of our website - also in direct comparison with third-party websites - which can be determined using the statistics.
In addition, we have a legitimate interest in making the pseudonymized data available to INFOnline, AGOF and IVW for the purposes of market research (AGOF, agma) and for statistical purposes (INFOnline, IVW). Furthermore, we have a legitimate interest in making the pseudonymized data available to INFOnline for the further development and provision of advertising materials tailored to your interests.
Type of data
INFOnline GmbH collects the following data, which are personal data according to the EU GDPR:
IP address: On the Internet, every device needs a unique address to transmit data, the so-called IP address. The at least short-term storage of the IP address is technically necessary due to the way the Internet works. The IP addresses are shortened by 1 byte before any processing and only anonymized. The unabridged IP addresses are not stored or further processed.
A randomly generated client identifier: To recognize computer systems, the reach processing alternatively uses either a cookie with the identifier "ioam.de", a "local storage object" or a signature that is created from various automatically transmitted information from your browser. This identifier is unique for a browser as long as the cookie or local storage object is not deleted. A measurement of the data and subsequent assignment to the respective client identifier is therefore also possible if you visit other websites that also use the measurement method ("SZMnG") of INFOnline GmbH. The validity of the cookie is limited to a maximum of 1 year.
Use of data
The measurement method of INFOnline GmbH, which is used on this website, determines usage data. This is done in order to collect the performance values of page impressions, visits and clients and to create further key figures from them (e.g. qualified clients). In addition, the measured data is used as follows:
So-called geolocation, i.e. the assignment of a website visit to the location of the visit, is carried out exclusively on the basis of the anonymized IP address and only up to the geographical level of the federal states / regions. Under no circumstances can a conclusion be drawn about the specific location of a user from the geographical information obtained in this way.
The usage data of a technical client (e.g. a browser on a device) is merged across websites and stored in a database. This information is used for the technical estimation of the socio-information age and gender and passed on to AGOF service providers for further reach processing. As part of the AGOF study, socio-characteristics are technically estimated on the basis of a random sample, which can be assigned to the following categories: age, gender, nationality, professional activity, marital status, general information about the household, household income, place of residence, internet usage, online interests, location of use, user type.
Storage period of data
The full IP address is not stored by INFOnline GmbH. The shortened IP address is stored for a maximum of 60 days. The usage data in connection with the unique identifier is stored for a maximum of 6 months.
Transfer of data
The IP address as well as the shortened IP address will not be passed on. To create the AGOF study, data with client identifiers will be passed on to the following AGOF service providers:
Kantar Germany GmbH (https://www.tns-infratest.com/)
Ankordata GmbH & Co. KG (http://www.ankordata.de/homepage/)
Interrogare GmbH (https://www.interrogare.de/)
Rights of the data subject
The data subject has the following rights:
Right to information (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to object (Art. 21 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18f. GDPR)
Right to data portability (Art. 20 GDPR)
For requests of this kind, please use the contact details at the end of this privacy policy. Please note that for such requests we need to ensure that it is actually the person concerned.
Right to object
If you do not wish to participate in the measurement, you can object using the following link: https://optout.ioam.de
In order to guarantee exclusion from the measurement, it is technically necessary to set a cookie. If you delete the cookies in your browser, it is necessary to repeat the opt-out process using the link above.
The data subject has the right to lodge a complaint with a data protection authority.
Further information on data protection in the measurement procedure can be found on the website of INFOnline GmbH (https://www.infonline.de), which operates the measurement procedure, the data protection website of AGOF (http://www.agof.de/datenschutz) and the data protection website of IVW (http://www.ivw.eu).

USE OF THE SCALABLE CENTRAL MEASUREMENT METHODS BY AN APPLICATION

Our application uses the measurement method (“SZMnG”) of INFOnline GmbH (https://www.INFOnline.de) to determine statistical parameters on the use of our services. The aim of the usage measurement is to statistically determine the intensity of use, the number of uses and users of our application and their surfing behavior - based on a uniform standard procedure - and thus to obtain values that are comparable across the market.
For all digital offerings that are members of the Information Association for the Determination of the Distribution of Advertising Media (IVW – http://www.ivw.eu) or that participate in the studies of the Association for Online Research (AGOF – http://www.agof.de), the usage statistics are regularly processed by the AGOF and the Association for Media Analysis (agma – http://www.agma-mmc.de) to determine reach and published with the performance value “Unique User” and by the IVW with the performance values “Page Impression” and “Visits”. These reach and statistics can be viewed on the respective websites.
Legal basis for processing
The measurement using the SZMnG measurement method by INFOnline GmbH is carried out with legitimate interest in accordance with Art. 6 (1) (f) GDPR.
The purpose of processing personal data is to create statistics to create user categories. The statistics help us to understand and document the use of our services. The user categories form the basis for targeting advertising materials and advertising measures in line with interests. In order to market this application, it is essential to measure usage, which ensures comparability with other market participants. Our legitimate interest arises from the economic usability of the findings from the statistics and user categories and the market value of our application - also in direct comparison with third-party applications - which can be determined using the statistics.
In addition, we have a legitimate interest in making the pseudonymized data available to INFOnline, AGOF and IVW for the purposes of market research (AGOF, agma) and for statistical purposes (IVW, INFOnline). Furthermore, we have a legitimate interest in making the pseudonymized data available to INFOnline for the further development and provision of advertising materials tailored to your interests.
Type of data
INFOnline GmbH collects the following data, which are personal data according to the GDPR:
IP address: On the Internet, every device needs a unique address to transmit data, the so-called IP address. The at least short-term storage of the IP address is technically necessary due to the way the Internet works. The IP addresses are shortened before any processing and only processed anonymously. The unabridged IP addresses are not stored or processed.
A device identifier: The range measurement uses unique identifiers of the end device or a signature that is created from various automatically transmitted information from your device to recognize devices. A measurement of the data and subsequent assignment to the respective identifier may also be possible if you call up other applications that also use the measurement method ("SZMnG") of INFOnline GmbH.
The following unique device identifiers can be transmitted to INFOnline GmbH as a hash:
Advertising identifier
Installation ID
Android ID
Vendor ID
Use of data
The measurement method of INFOnline GmbH, which is used in this application, determines usage data. This is done in order to collect the performance values of page impressions, visits and clients and to create further key figures from them (e.g. qualified clients). In addition, the measured data is used as follows:
So-called geolocation, i.e. the assignment of a website visit to the location of the visit, is carried out exclusively on the basis of the anonymized IP address and only up to the geographical level of the federal states / regions. Under no circumstances can a conclusion be drawn about the specific place of residence of a user from the geographical information obtained in this way.
The usage data of a technical client (e.g. a browser on a device) is merged across applications and stored in a database. This information is used for the technical estimation of the socio-information age and gender and passed on to AGOF service providers for further reach processing. As part of the AGOF study, socio-characteristics are technically estimated on the basis of a random sample, which can be assigned to the following categories: age, gender, nationality, professional activity, marital status, general information about the household, household income, place of residence, internet usage, online interests, location of use, user type.
Storage period of data
The full IP address is not stored by INFOnline GmbH. The shortened IP address is stored for a maximum of 60 days. The usage data in connection with the unique identifier is stored for a maximum of 6 months.
Transfer of data
The IP address as well as the shortened IP address will not be passed on. To create the AGOF study, data with client identifiers will be passed on to the following AGOF service providers:
Kantar Germany GmbH (https://www.tns-infratest.com/)
Ankordata GmbH & Co. KG (http://www.ankordata.de/homepage/)
Interrogare GmbH (https://www.interrogare.de/)
Rights of the data subject
The data subject has the following rights:
Right to information (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to object (Art. 21 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18f. GDPR)
Right to data portability (Art. 20 GDPR)
For requests of this kind, please use the contact details at the end of this privacy policy. Please note that for such requests we need to ensure that it is actually the person concerned.
Right to object
If you do not wish to participate in the measurement, you can object here:
The data subject has the right to lodge a complaint with a data protection authority.
Further information on data protection in the measurement procedure can be found on the website of INFOnline GmbH (https://www.infonline.de), which operates the measurement procedure, the data protection website of AGOF (http://www.agof.de/datenschutz) and the data protection website of IVW (http://www.ivw.eu).

USE OF SCRIPT LIBRARIES (GOOGLE WEBFONTS)

In order to display our content correctly and graphically appealing across all browsers, we use script libraries and font libraries on this website such as Google Webfonts (https://www.google.com/webfonts/). Google Webfonts are transferred to your browser's cache to avoid multiple loading. If the browser does not support Google Webfonts or prevents access, content will be displayed in a standard font.
Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - although currently unclear whether and, if so, for what purposes - that operators of such libraries collect data.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

USING ADOBE TYPEKIT

We use Adobe Typekit to visually design our website. Typekit is a service provided by Adobe Systems Software Ireland Ltd. that gives us access to a font library. To integrate the fonts we use, your browser must establish a connection to an Adobe server in the USA and download the font required for our website. Adobe thus receives the information that our website was accessed from your IP address. For more information about Adobe Typekit, see Adobe's privacy policy, which you can access here: www.adobe.com/privacy/typekit.html

USE OF GOOGLE MAPS

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors. You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal data protection settings in the data protection center.
Detailed instructions on how to manage your data in connection with Google products can be found here.

EMBEDDED YOUTUBE VIDEOS

We embed YouTube videos on some of our websites. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, a connection is established to YouTube servers. YouTube is informed of the pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.
When a YouTube video is started, the provider uses cookies that collect information about user behavior.
Anyone who has deactivated the storage of cookies for the Google Ad program will not have to worry about such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser.
Further information on data protection at “Youtube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/

SOCIAL PLUGINS

Our websites use social plugins from the providers listed below. You can recognize the plugins by the fact that they are marked with the corresponding logo.
These plugins may send information, which may also include personal data, to the service provider and may be used by them. We prevent the unconscious and unwanted collection and transmission of data to the service provider using a 2-click solution. In order to activate a desired social plugin, it must first be activated by clicking on the corresponding switch. Only by activating the plugin will the collection of information and its transmission to the service provider be triggered. We do not collect any personal data ourselves using the social plugins or through their use.
We have no influence on which data an activated plugin collects and how this data is used by the provider. At present, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. It is also possible that the service providers try to store cookies on the computer used. Please refer to the privacy policy of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a specific page.
We have integrated the social media buttons of the following companies on our website:

USE OF GOOGLE REMARKETING

This website uses the remarketing function of Google Inc. This function is designed to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On these pages, visitors can be presented with advertisements that relate to content that the visitor has previously viewed on websites that use the Google remarketing function.
According to Google, it does not collect any personal data during this process. If you do not want to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.
CHANGES TO OUR PRIVACY POLICY

We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

QUESTIONS FOR THE DATA PROTECTION OFFICER

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:
Dr. Kenan Katmer
Bruchspitze 23, 44803 Bochum
This privacy policy was created using the privacy policy generator of activeMind AG.

introduction

In this privacy policy, Praxis Dr. Katmer describes its approach to the data collected from users who access our website atWeb pagesaccess or otherwise provide us with personal information (collectively: "user“).

Competent authority within the meaning of the General Data Protection Regulation (GDPR): see above

User rights

You have the following rights:
  1. Request confirmation as to whether and to what extent your personal data is used and processed, as well as access to the personal data stored about you and additional information
  2. Request a copy of the personal data you have voluntarily provided to us in a structured, common and machine-readable format
  3. Request correction of the personal data we hold about you
  4. Request deletion of your personal data
  5. Object to the processing of your personal data by us
  6. Request that we restrict the processing of your personal data
  7. Submit a complaint to a supervisory authority

Please note, however, that these rights are not absolute but are subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the rights listed here or would like further information, please contact our data protection officer at: see above

storage

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose for which the information was collected, taking into account the specific circumstances of the case and the need to delete outdated, unused information as soon as possible. We retain customer personal information records, account setup documents, communications, and other information in accordance with applicable laws and regulations.

We may correct, complete or remove incomplete or inaccurate information at any time and at our sole discretion.

Basis for data collection

The processing of your personal data (i.e. any data that allows you to be identified by reasonable means; "personal data“) is necessary to fulfil our contractual obligations to you and to provide you with our services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other handling of your personal information as described in this Privacy Policy.

Please read the privacy policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data provided or collected through the use of the website (“Non-personal data”). We do not know the identity of the user from whom non-personal information was collected. The non-personal information that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., browser and operating system used on the device, language preference, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g., pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data , i.e. data that identifies an individual or can be identified through reasonable measures. Such data includes:
  • Device Data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID), and other data resulting from your activity on the Website.

How do we receive information about you?

We obtain your personal data from various sources:
  • You provide us with such data voluntarily, for example when registering on our website.
  • We receive such data when you use our website or access it in connection with one of our services.
  • We receive such data from other providers, services and from public registers (for example from data traffic analysis providers).

Cookies

We and our partners use cookies to provide the relevant services. This also applies when you visit our website or access our services.

A "cookie" is a small data package that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for different purposes. These include, for example, making it easier to navigate between different pages, automatically activating certain functions, saving your settings and optimizing access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.

This website uses the following types of cookies:

a. “Session cookies” that ensure normal system usage. Session cookies are stored for a limited time only during a session and are deleted from your device once you close your browser.

b. “Permanent cookies ", which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a certain period of time. This type of cookie allows us to identify you on your next visit and, for example, to save your settings.

c. “Third-party cookies” that are set by other online services that have their own content on the page you visit. These can be, for example, external web analytics companies that record and analyze access to our website.

Cookies do not contain any personal information that identifies you, but we may link the personal information we store to the information contained in the cookies. You can remove cookies using the settings on your device by following the instructions provided. Please note that disabling cookies may limit the use of certain features on our website.

The tool we use is based on the technology of Snowplow Analytics The data we collect about the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider solely to improve their own offering.

Use of script libraries (Google Web Fonts)

To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts). Google Web Fonts are transferred to your browser's cache so that they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a standard font.
  • When you access script or font libraries, a connection is automatically established to the operator of the library. Theoretically, this operator has the opportunity to collect data. It is currently not known whether and for what purpose the operators of the relevant libraries actually collect data.

  • Here you can find the privacy policy of the operator of the Google library: https://www.google.com/policies/privacy.

Collection of data by third parties

This policy only addresses the use and disclosure of information we collect from you. When you post information on other websites or disclose information to third parties on the Internet, different terms may apply, so please always read the terms and conditions and privacy policies carefully when you disclose information.

This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to persons other than our officers and employees, including third parties to whom we disclose such information as described in this Privacy Policy.

Transfer of data outside the European Economic Area

Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

Marketing

We may use your personal information, such as your name, email address, telephone number, etc. ourselves or pass it on to a third party subcontractor to provide you with promotional materials regarding our services that may be of interest to you.

We respect your right to privacy, so you will always be given the opportunity to unsubscribe from future marketing communications. If you unsubscribe, your email address or phone number will be removed from our marketing mailing lists.

Please note that even if you unsubscribe from receiving our marketing emails, we may still send you emails with important information that do not include an unsubscribe option. This includes maintenance messages or administrative notices.

Corporate transaction

We may transfer information in the event of a corporate transaction (e.g., sale of a substantial portion of the business, merger, consolidation, or asset sale). If any of the above occurs, the acquiring entity or company will assume the rights and obligations set forth in this Privacy Policy.

Minors

Protecting children's privacy is particularly important online. The website is not designed for children and is not directed at them. Minors may only use our services with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she may contact us.

Updates or changes to this privacy policy

We reserve the right to change or review this Privacy Policy from time to time. You will find the date of the current version under "Last Modified". Your continued use of the Platform following the posting of such changes on our website will constitute your acceptance of such changes to the Privacy Policy and will be deemed your agreement to be bound by the modified terms.

Contact

Do you have any questions about our practice or would you like to make an appointment? Our team is happy to help you. Simply fill out the contact form and we will get in touch with you as soon as possible. Of course, you can also contact us by phone or visit us in person - we look forward to seeing you!

You'll find us here:

Bruchspitze 23, 44803 Bochum

Opening hours:

Monday
- -
Tuesday
- -
Wednesday
-
Thursday
- -
Friday
-
Saturday
Closed
Sunday
Closed

Your message to us:




Your message to us:

AGB

General terms and conditions of business


Before the swab is taken, an identity check is carried out using the identification document that the patient has provided for the test result certificate (e.g. passport). The patient must check that the information provided (name, date of birth, passport number) is correct (laboratory certificate and report).

The patient's claims for damages are excluded. This includes in particular damages (such as costs of rebooking flights, lost business deals, etc.) due to a delayed transmission of the results, an incorrect test result or because the results sent are not recognized by certain bodies, especially authorities, in Germany or in a destination country. This exclusion of liability applies to the benefit of the provider and the laboratory and their respective legal representatives and vicarious agents.
If the provider is unable to provide the service on the agreed date due to its own fault, the patient can choose whether the service should be provided at a different date or whether he or she should withdraw from the contract against reimbursement of the fee.
The contract between patient and provider remains binding in its remaining parts even if individual points are legally ineffective. The ineffective points will be replaced by the statutory provisions, if applicable.

Please note that our test center can be very busy during peak times and that the appointment may be postponed for a short time. Therefore, please allow sufficient additional waiting time for your visit.

As soon as a negative test result is available, you will receive the test result at the email address you provided when registering.

If the result is positive, you will be contacted by telephone and only informed by email if we are unavailable.


Conditions for the so-called rapid antigen test


The patient consents to the collection of a sample by means of a swab inserted into the nose and/or throat. Even if the procedure is carried out with the greatest care, injuries such as slight bleeding or irritation may occur in individual cases.

The test result is usually available within 15-30 minutes after the swab has been taken. However, delays are possible in individual cases, so that the transmission of the results within this period cannot be guaranteed. We do not guarantee that the analysis of your swab sample will be carried out by a specific date/time and/or that the test results will be available by a specific date/time. If you have not received your test result after 1 hour or have any questions about your results, please contact info@praxis-katmer .

In case of a positive result of the rapid test, the patient undertakes to undergo a PCR test immediately and to go into home quarantine.

In the event of a positive test result, this test result, including the personal data provided during registration, will be reported to the responsible health authority in accordance with legal requirements.

The federal government will cover the costs of the test as long as the government's offer of free citizen tests is valid. Billing through health insurance is not possible or is not required as long as the free tests are available.

A negative test result does not guarantee that a Covid-19 infection is excluded, but only represents the health status at the time the test was performed. We provide detailed information about the sensitivity, specificity and type of test used in the FAQs on this website.

Patient information

Patient information

Nutrition

    Diabetes mellitus, high blood pressure, lipid metabolism disorder, gout / high uric acid, obesity, heartburn / stomach ulcer, irritable bowel syndrome, diarrhoea, constipation, Crohn's disease / ulcerative colitis, lactose intolerance, pancreatic enzyme deficiency / exocrine pancreatic insufficiency, liver disease, kidney disease

Planning strategy

    Back training for the cervical and thoracic spineBack training for the lumbar spineStretching the leg musclesKnee jointsBalance exercises for dizzinessPositioning exercises for dizzinessExercises for facial paralysisGymnastics for every day (TeleGym)10 exercise routines for doctors and patients10 rules for pain patients to lead a self-determined life10 tips for pain patients when travelling10 rules for a restful sleep

Concept development

    Patient DirectivePower of Attorney

Impressium

According to § 5 TMG:

Responsible for the content according to § 55 para. 2 RStV:

Dr. Kenan Katmer
Bruchspitze 23, 44803 Bochum

Disclaimer:

Liability for content
The contents of our pages have been created with the greatest care. However, we cannot accept any liability for the accuracy, completeness and timeliness of the contents. As service providers, we are liable for own contents of these pages in accordance with Section 7 Para.1 German Telemedia Act (TMG). However, according to Sections 8 to 10 German Telemedia Act (TMG), service providers are not obligated to monitor submitted or stored information or to search for evidences that indicate illegal activities. Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. If we become aware of such violations of law, we will remove this content immediately.
Liability for links
Our offer contains links to external third-party websites over whose content we have no influence. We therefore cannot accept any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent control of the content of the linked pages is not reasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will remove such links immediately.
copyright
The content and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any type of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are observed. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, we ask you to notify us accordingly. If we become aware of any infringements, we will remove such content immediately.
data protection
Our website can generally be used without providing any personal data. If personal data (such as name, address or email addresses) is collected on our website, this is always done on a voluntary basis wherever possible. This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.
The use of contact data published as part of the imprint obligation by third parties to send unsolicited advertising and information materials is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example through spam emails.
Privacy policy for the use of Facebook plugins (Like button)
Our web pages contain plug-ins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognise the Facebook plug-in by the Facebook logo or "Like button" on our page. You can find an overview of Facebook plug-ins here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plug-in. Facebook therefore receives the information that you have visited our page using your IP address. If you click the Facebook "Like button" while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by Facebook. You can find more information about this in Facebook's privacy policy at http://de-de.facebook.com/policy.php
If you do not want Facebook to be able to associate your visit to our website with your Facebook user account, please log out of your Facebook user account.
Privacy policy for the use of Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Privacy policy for the use of Google Adsense
This website uses Google AdSense, a service for integrating advertisements from Google Inc. ("Google"). Google AdSense uses so-called "cookies", text files that are stored on your computer and that enable an analysis of the use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on these pages.
The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. Google may pass this information on to Google's contractual partners. However, Google will not combine your IP address with other data stored about you.
You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purposes set out above.
Privacy policy for the use of Google 1
Collection and sharing of information:
You can use the Google 1 button to publish information worldwide. The Google 1 button provides you and other users with personalized content from Google and our partners. Google stores both the information that you have given 1 for a piece of content and information about the page you viewed when you clicked 1. Your 1 can be displayed as references together with your profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and ads on the Internet.
Google records information about your 1 activities to improve Google services for you and others. To use the Google 1 button, you need a globally visible, public Google profile that must contain at least the name you chose for the profile. This name is used in all Google services. In some cases, this name may also replace another name that you used when sharing content via your Google account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.
Use of the information collected:
In addition to the purposes explained above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish aggregated statistics about users' 1 activities or share these with users and partners, such as publishers, advertisers or affiliated websites.
Privacy policy for the use of Twitter
Our web pages include functions from the Twitter service. These functions are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter.
We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found in Twitter's privacy policy at http://twitter.com/privacy.
You can change your privacy settings on Twitter in your account settings at http://twitter.com/account/settings.

Supervisory authority:

Medical Association of Westphalia-Lippe
Job title: Specialist in general medicine
Awarded by: Medical Association of Westphalia-Lippe
Responsible KV: Association of Statutory Health Insurance Physicians Westphalia-Lippe
The following professional regulations apply:
Professional Code of Conduct of the Medical Association of Westphalia-Lippe
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